Terms and Conditions | Whaley Sweet Gifts

Terms and Conditions

Last updated: [Insert Date]

Welcome to Whaley Sweet Gifts! These Terms and Conditions outline the rules and regulations for the use of our website, whaleysweetgifts.com, and the purchase of our products.

By accessing this website and/or placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

1. General Information

This website is operated by Whaley Sweet Gifts. Throughout the site, the terms “we”, “us” and “our” refer to Whaley Sweet Gifts. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, and policies stated here.

2. Products and Services

All products listed on our site are subject to availability.
We reserve the right to limit the quantities of any products or services we offer.
All descriptions of products or product pricing are subject to change at any time without notice.
We make every effort to display as accurately as possible the colors and images of our products, but we cannot guarantee your device’s display will reflect the exact product appearance.

3. Orders

By placing an order, you agree that all information provided is accurate and complete.
We reserve the right to refuse or cancel any order for any reason.
Once an order is placed and payment is received, you will receive an order confirmation via email.

4. Payment

We accept secure payments through various methods, including credit/debit cards, PayPal and Google Pay.
All prices are listed in British Pounds(£) and include applicable taxes unless stated otherwise.
The customer is responsible for any duties or customs fees for international orders.

5. Shipping and Delivery

We aim to dispatch all orders within 2–5 business days.
Shipping costs and delivery times vary depending on location and will be calculated at checkout.
We are not responsible for delays caused by postal services or customs.

For more details, please refer to our Shipping Policy.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. If there is an issue with your order:

Please contact us within 7 days of receiving your item.
Custom or personalised items are non-refundable unless defective.
Returned items must be unused and in their original condition.
The customer is responsible for return shipping costs unless the item is defective.

For more details, please refer to our Returns & Refunds Policy.

7. Intellectual Property

All content on this website – including images, product descriptions, logos, and designs – is the intellectual property of Whaley Sweet Gifts and may not be used, reproduced, or distributed without our permission.

8. Limitation of Liability

Whaley Sweet Gifts shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. We do not guarantee that our service will be uninterrupted, timely, secure, or error-free.

9. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

10. Changes to These Terms

We reserve the right to update or change our Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website after any changes constitutes acceptance of those changes.